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Honda/ETL Solutions (July 2008)
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Honda UK (HUK) Manufacturing, part of the Honda group, was founded in 1985 and has since established itself as a leading
automotive manufacturer in Europe. HUK has a huge network that needs to be effectively integrated, with a unit production
equal to 885 cars per day, 75% of which are exported, and 4,700 associates.
Innovation is core to the thinking of the leaders at Honda, constantly seeking new solutions and incorporating leading
technologies. Integration for the Honda dealer network is a demanding and challenging task. Its network of dealers is vast, using a great
variety of dealer management systems (DMSs), its production numbers are very large, and the quality of services exceptionally
high. HUK has chosen ETL’s Transformation Manager (TM) to provide integration for its dealer network.
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Churchill Insurance/Modcomp (April 2008)
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Now part of Royal Bank of
Scotland Insurance, Churchill
Insurance is one of the UK’s top
five insurers. The company was
formed in June 1989 with 88
employees selling car insurance
policies, and added home
insurance products the following
year.
Today, Churchill insures more
than 7 million cars and homes,
and has a customer base of
almost 3 million. The company
employs over 7,000 people. To provide the best possible service and gain maximum business
advantage, Churchill decided that its decision support information,
provided by Experian, would need to be integrated in real time with its
existing underwriting and claims applications. Experian is the world’s
leading provider of decision-making information that helps reduce fraud
and mitigate risk.
A middleware solution was sought that would enable the inhouse Oracle-based applications to seamlessly integrate with
the Experian IBM CICS environment. Churchill Insurance engaged Modcomp to provide the solution. Modcomp’s proposed solution was considered to be
both cost-effective and efficient.
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Investors in People/Pervasive Software – exclusive interview (September 2007)
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Investors in People UK (IIPUK) is a non-departmental public body, sponsored by the Department for Innovation, Universities
and Skills. IIPUK’s aim is to support people management and development in UK organisations through its Standard and
Profile tools.
IIPUK was formed in 1993 to take national ownership of the Investors in People ‘Standard’, protect its integrity and ensure
its successful promotion and development. The Standard provides a framework that helps organisations improve
performance and realise objectives through the effective management and development of their staff. IIPUK needed a centralised system where it could maintain up-to-date
information itself and that could be accessed as and when needed and rapidly reported on. IIP decided on a hosted CRM solution from Salesforce.com and selected Deloitte &
Touche to tailor and implement it to meet its requirements. The next challenge it faced was bringing data from its partners’ 13 different systems into the CRM solution, so it looked at a number of vendors who could provide an
integration solution and chose Business
Integrator from Pervasive Software.
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Griffiths Waite/Casewise (August 2007)
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Griffiths Waite was established in 1994 and specialises in the delivery of
BPM solutions through service oriented architecture utilising Lean Six
Sigma process improvement techniques.
Griffiths Waite has become one of the foremost authorities in Oracle
application development and e-business suite implementation, respected
widely through the Oracle user group community and Oracle itself.
Its priority is always to develop a close and enduring partnership with
clients by consistently delivering high quality systems and services. It uses Casewise Corporate Modeler at the heart of its business improvement
methodology – a Lean Six Sigma toolkit that forms the blueprint for the development of business solutions based on service
oriented architecture (SOA).
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Ideal Standard/Sterling Commerce (May 2007)
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A division of American Standard Companies, Ideal Standard
is the world’s leading provider of bathroom systems and
kitchen fixtures. With customers in over 40 countries,
American Standard employs 60,000 people across three
business operations. To maintain a leading position in global manufacturing and in
an effort to gain market share outside of the US, the company
embarked on an aggressive expansion strategy. The success of Ideal Standard’s expansion was dependent upon the company’s ability to address the underlying IT
challenge of serving and conducting business with its trading partner community. Ideal Standard required a unified system that would integrate new partners easily, sustain ongoing and future growth and offer
a single interface for dealing with customer demands. It chose Sterling Commerce's Gentran Integration Suite on the basis of its functionality, scalability and flexibility.
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Heinz/Sterling Commerce (May 2007)
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H.J. Heinz is a premier international company supplying branded foods to retail and food service channels, and has number
one or number two branded businesses in more than 50 world markets. Although it is a US-based company, approximately
60% of Heinz’s total sales come from outside the US market. In Europe, Heinz has grown organically and through acquisition over the years. This has resulted in a very fragmented IT
infrastructure that supports multiple back-end applications, ERP systems and a variety of messaging standards and
protocols. In order to maintain and improve on the level of service provided to customers, Heinz realised that it was no
longer able to, nor was it cost-effective, to run and maintain all of these systems and applications. Therefore, Heinz embarked on an ERP consolidation (standardising on SAP) and messaging standard/protocol centralisation
initiative. In order to successfully move all
customers from the fragmented communications infrastructure to the centralised EDI and SAP solution, Heinz relied on the
project management, implementation and mapping services of Sterling Commerce Professional Services organisation.
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Cancer Registries/InterSystems (December 2006)
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Few people realise that statistics and
information on cancer incidence in
England originate from the regional
cancer registries. These organisations
have the onerous task of tracking
individuals right from the first diagnosis of
the disease.
In 2005, three of the country’s nine
regional cancer registries, Thames
Cancer Registry, Merseyside and
Cheshire Cancer Registry and North
West Cancer Registry (the Registries),
initiated a pilot programme to integrate,
validate and manage information from
hundreds of data sources. The
programme, named Entente, aims to transform raw data on cancer trends, prevention and care into information that can
be used more effectively by primary care trusts, general practitioners, hospices and charities, the Office for National
Statistics, the Department of Health and others. Previously, the Registries relied on inefficient manual data collection and re-entry processes. The decision to initiate
their Entente programme and implement Ensemble from InterSystems was driven by the need to update these procedures.
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Kimberly-Clark Europe/InterSystems (December 2006)
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Employing more than 62,000 people
worldwide, Kimberly-Clark posted sales of
$15.1 billion in 2004, and produces some
of the world’s most trusted and recognised
brands – including Kleenex, Scott,
Huggies, PullUps, Kotex and Depend. It
holds the number one or number two
position globally in most of the major
consumer products categories in which it
competes. Every day, 1.3 billion people –
nearly a quarter of the world’s population –
use Kimberly-Clark’s brands.
Key to Kimberly-Clark’s success is its
ability to deliver the right products, in the
right quantities, to the right places, at the
right time. Therefore, Kimberly-Clark Europe made the strategic decision to directly manage its European transportation
through a shared service centre (SSC) based in Brighton, as part of its continuing efforts to maintain high levels of
customer service and operational efficiency. InterSystems Ensemble, a universal integration platform
engineered to facilitate rapid integration and composite application development, based on a single development and
management environment, was chosen to meet the short delivery schedule.
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Harrods/Sun – exclusive interview (November 2006)
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Harrods in Knightsbridge is arguably the most glamorous store in the world. It is also a global brand associated with luxury
and quality. With a turnover of around £610 million, it opens its doors annually to over 5 million visitors, serving them from 1
million square feet of sales space. Harrods Estates, Harrods Bank and Harrods Aviation are among the other companies
that belong to Harrods Holdings, as well as an online and mail order business. In the 21st century, the retail environment is changing rapidly and with more than 250 departments, Harrods’ diversity is a
challenge. Managing this diversity and delivering to customers the personal service they have come to expect requires
flexibility at all levels of the business, including IT. In response to this, Harrods is currently implementing an advanced SOA-based
IT infrastructure, using Sun’s Java CAPS (Composite Application Platform).
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Schroder Investments/Pervasive Software (March 2006)
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Schroder Investments Ltd (SIL) is the retail mutual funds subsidiary of Schroders, a world leader in asset management.
With 39 offices worldwide, Schroders manages investments for institutions, corporations, private clients, individual
investors, charities, pension funds and unit trust holders. SIL is one of the largest retail asset management companies
in the UK with £12 billion under management. Nearly two years ago, SIL selected the Global Funds Administration System (GFAS) to replace a number of longstanding
applications. The migration to GFAS presented SIL with the sizeable challenge of bringing its business-critical data from a variety of
legacy systems into a single system. To ensure the success of the migration, SIL selected Pervasive Software for the
central integration tool.
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CPA/Pervasive – exclusive interview (November 2005)
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CPA (Computer Patent Annuities Limited Partnership) was founded in 1969 and is now the world’s leading
intellectual property management specialist. It has around 60,000 clients worldwide and performs over 1 million
patent and trademark renewals a year. CPA’s portfolio of products and services includes software systems, patent,
design and trademark renewals, trademark searching and watching, domain name management, internet watching
and patent analytics reports and consulting. CPA's bigger corporate clients wanted to use
electronic data transfer (EDT). In 1996 work was done to develop an inhouse ETL tool that would extract, transform and load different data onto the server – this was called the Black Box. This did the job but could only cope with text formats, and
any Excel data had to be manually converted. In 2000, CPA replaced the Black Box with an off-the-shelf system – a
buy versus build policy. Pervasive’s Data Junction (now Data Integrator) was recommended as the ETL tool to convert
client data.
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Heinz/Sterling Commerce (February 2005)
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In Europe, Heinz has grown organically and through acquisition over the years. This has resulted in a very fragmented
IT infrastructure that supports multiple back-end applications, ERP systems and a variety of messaging standards and
protocols.
In order to maintain and improve on the level of service provided to customers, Heinz realised that it was no longer able
to, nor was it cost effective, to run and maintain all of these systems and applications. Therefore, in order to streamline
operations, eliminate cost centres and promote efficiencies to all trading partners participating in its supply chain, Heinz
embarked on an ERP consolidation (standardising on SAP) and messaging standard/protocol centralisation initiative. By utilising the complete solution offering from Sterling Commerce and its ECD service, Heinz was able to successfully
focus on its SAP implementation, while having peace of mind that Sterling Commerce would be capable of project
managing, implementing and delivering a robust and scalable communications infrastructure to all customers.
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Sainsbury's/SeeBeyond & Accenture (February 2005)
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In the retail industry, intense competition is a fact of life. Faced with annual increases of 20 per
cent in its IT costs, Sainsbury’s decided to replace its legacy business applications with best-of-breed equivalents
running on a new high-performance infrastructure. To put its cost reduction strategy into practice, Sainsbury’s awarded a seven-year transformation and outsourcing
contract to Accenture. SeeBeyond was chosen to provide the EAI solution for the new Sainsbury’s Integration
Architecture. SeeBeyond effectively partnered with Accenture to deploy the EAI solution across the enterprise.
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W H Smith/SeeBeyond (February 2005)
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W H Smith is one of the UK’s leading retail groups, with nearly 1,500 stores in 12 countries worldwide and sales of
some £2.9 billion. But its high-street retail outlets face increasing competition from a number of sources, including
internet-based retailers, supermarkets, and specialist bookshops and music stores. Many of the legacy applications running on its existing mainframe architecture – such as payroll systems, electronic
data interchange and stock planning systems – were inflexible and did not support change. A new retail management
system, including demand forecasting and merchandising applications, was also required.
The challenge was how to incorporate these new applications within the W H Smith infrastructure and it opted for SeeBeyond’s Business Integration Suite.
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