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This Evaluation Centre provides information on outsourcing, including business process outsourcing (BPO) solutions and IT outsourcing services:
1. Click on Strategy for an up-to-date overview of the business process outsourcing (BPO) solutions and IT outsourcing services market plus briefings from industry experts.
2. Click on Supplier Evaluation for business process outsourcing (BPO) solutions and IT outsourcing services Evaluation Reports which have been independently audited and checked for accuracy.
3. Click on Implementation for information about the remainder of the software lifecycle including articles by top consultancy firms.
4. Click on Service Centre if you need any other support or information on outsourcing, including business process outsourcing (BPO) solutions and IT outsourcing services. The Evaluation Centre is here to help. |
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News from Computer Weekly |
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| HP has completed its acquisition of Electronic Data Systems Corporation, creating a company that will offer private and public sector IT...
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Indian IT outsourcing company Infosys...
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| IT service provider Fujitsu Services will not pay bonuses to its staff this year as it tightens its belt following its exit...
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| When people think about software as a service (SaaS) the company that often comes to mind is Salesforce.com, with its customer relationship management product,...
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HP will target the biggest spenders in IT after it completes...
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Scotland could become a centre for IT outsourcing...
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Homeserve, a home emergency insurance supplier, is to switch some 4,000 voice and mobile data connections to O2 from...
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Despite economic concerns, worldwide IT spending will exceed £1.8trillion in 2008, an increase of 8% from 2007 spending, said analyst Gartner.
Gartner...
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Offshoring is not a main contributor to job losses in the banking sector, says a report...
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| EDS has secured a High Court order to stop another member of the consortium running the Oyster card system taking over the whole contract.
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Top Business Issues |
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Wising up
Evaluation Centre's overview of the outsourcing market, including business process outsourcing (BPO) solutions and IT outsourcing services...Once regarded as a step only for the brave, IT outsourcing is now seen as a key weapon in most companies’ armoury. Organisations identify outsourcing as a way of winning the battle against rising IT costs, and early skirmishes with suppliers have been replaced by a more level playing field with advantages for both sides.
The first outsourcing initiatives tended to assume that the supplier knew best, with companies handing over responsibility for large chunks of their IT infrastructure to a third party for a period of anything up to 10 years.
Nowadays, many companies have considerable experience of outsourcing and so are better able to negotiate a deal which will deliver real value to their business. For their part, suppliers have shown themselves capable of developing more flexible and responsive solutions in what has become a much more competitive marketplace. view in full >> |
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News |
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Seven deadly issues
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| Amanda Vaughan and Tony Haigh of Analysys Mason reveal the biggest outsourcing problems that need to be addressed before you take the plunge.
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Standards delivered
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| It is vital that outsourcing services are well managed. Independent consultant and trainer Lynda Cooper reports on the best-practice guidance available to users and suppliers.
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On the bench?
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| One of the most contentious issues when negotiating an outsourcing contract is the ‘benchmarking’ clause. Rick Simmonds of Alsbridge examines whether it’s even worth bothering to compare your cost and service levels.
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