HR Software & Payroll Software
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Orion Media/Cascade HR
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Orion Media is a group of five radio stations, based in the Midlands. It employs
approximately 140 people and has a team of freelancers and casual workers to help
support the business as flexibly as possible. The company had no HRIS in place. A lot of information was
being temporarily stored on spreadsheets, which was not ideal. This spurred it on to
find a flexible and easy-to-use HR system quickly. There is only one person in the HR team and they are responsible for entering and updating data, running reports and
navigating employees around the self-service system, so the priority for Orion was to have a system that was logical,
easy-to-use and ‘unbreakable’. The flexibility of the reports was also an attraction, and the potential to create workflows
to help employees and the HR manager to action processes on time without having to put it in their diary!
Orion decided to install Cascade as its HR information system, as other providers it evaluated were less flexible and
easy-to-use.
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Kennedys/Advanced Business Solutions
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Leading law firm Kennedys has been able to streamline its HR processes and provide quality management information
to partners thanks to Advanced Business Solutions’ specific legal sector HR software solution.
Founded in 1899, Kennedys is known primarily as a leader in dispute resolution, both nationally and internationally.
Insurers fund much dispute resolution, but Kennedys also assists major companies in construction, manufacturing,
transport and banking with dispute.
Kennedys has 83 partners and directors and over 450 staff. In the UK Kennedys has offices in London, Chelmsford,
Cambridge and Belfast. In addition, it has an office in Madrid and two offices in the Asia-Pacific region in Hong Kong
and Auckland. It also has an active network of associated offices around the world situated in Dubai, Dublin, Karachi,
Mumbai, New Delhi, New York, Paris, Sydney and Warsaw.
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Brendoncare/Advanced Business Solutions
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Brendoncare is a registered UK charity, dedicated to improving the quality of life for older people. It has 10 residential
care homes and nursing homes, and also provides outreach, close care and daycare services. As a charitable
organisation, it could be assumed that Brendoncare would not have the resources and drive to invest in leading-edge
software systems. In fact, Brendoncare is ahead of its field in adopting innovative software systems to support the
organisation moving forward. Brendoncare’s implementation of Advanced Business Solutions’ (ABS) human capital
management (HCM) system is one of a number of ABS systems the organisation is using, and since going live with
HCM in December 2007, Brendoncare has enjoyed numerous cost and efficiency benefits.
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WSP/Sage
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The engineering organisation, WSP, has implemented HR software from the Sage HR & payroll suite, SnowdropKCS, to
improve the quality of its employee information, streamline internal communication and reduce administration. WSP is a provider of multidisciplinary planning, engineering, environmental and management skills, and is active in the
building, environmental, consultancy, transport and utility infrastructure fields. It is also one of Europe’s largest
consultants, employing 2,500 people in the UK and approximately 6,000 people worldwide. WSP has separate HR teams, distributed across six operating companies. Its data was previously held in different
locations, with an inevitable variance in quality. This was compounded by HR information being held on additional ad-hoc
spreadsheets that were not linked to its software. Furthermore, separate systems for HR and payroll data caused
inconsistency in information between the two departments.
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GESeaCo Services/Sage
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GESeaCo Services Limited, one of the world’s largest container leasing companies, employs 220 employees over 20 countries, from London, Italy, Sydney and New York, through to Moscow,
China, Korea and Taiwan. Headquartered in Barbados, it employs 65 people at its largest office in London where HR is
run from. Within the Americas, Europe and Asia-Pacific, HR responsibilities are managed on a part-time basis as part of
other roles. Prior to selecting a supplier, GESeaCo used paper records to manage employee information at each of its 13 offices
across the world. Through moving to a computerised system, HR hoped to create a paperless function that would allow
immediate access to all HR records, regardless of location; create global processes for improved leave and movement
logging; and ensure consistency of employee data. GESeaCo decided to implement HR software from
the Sage solutions suite, SnowdropKCS.
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ICE/Cascade HR
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The ICE Group comprises The Institution of Civil Engineers (ICE), Thomas Telford Ltd, One Great George Street and The ICE Benevolent Fund. In total there are, approximately 320 diverse employees, ranging from chartered civil engineers and other well-qualified
professionals, to kitchen porters who may not have computer access at work or home, spread through a variety of
locations, including some who are home-based. Its HR software had been in place for a long time, was a
database only and there was no self-service functionality. Having visited an HR software show, an invitation to tender was sent to 10 companies. In hindsight this was too many
and very time consuming. The top three companies were invited to present to the project team and Cascade HR was
the preferred supplier.
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Browne Jacobson/Advanced Business Solutions – exclusive interview
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With over 200 lawyers, including 69 partners and offices in three principal UK cities, Browne Jacobson LLP is one of the
largest law firms in the Midlands. The multi-award winning firm has achieved a reputation for its carefully targeted and
managed public and private sector-led growth strategy.
With an established reputation for its commercial, public sector, health and insurance expertise, Browne Jacobson offers a
range of legal services to a portfolio of national and regional clients. Its existing HR system had been in use for over 10 years, and whilst there was nothing fundamentally wrong with it, the firm's needs had evolved faster than the technology and it could no longer deliver on its existing and future requirements. Browne Jacobson needed a solution that it could adapt and configure itself and was as future-proof as possible, and it chose HR Pro from Advanced Business Solutions.
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Leading holiday company/Safe Computing
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A market leading provider of holidays for children, primarily serving the schools market, has used Safe EMS software
for over a decade. This customer organises every aspect of a good getaway, including couch tours, flights and
accommodation for large groups – it even organises canoeing lessons! This involves a complex chain of employees in
very different roles and the company currently employs around 2,000 permanent staff. This leading holiday provider first became a Safe customer in 1998 and has been using the latest release of the most
recent Safe EMS software solution happily for the last two months. Previously, this customer has had both off-the-shelf
and bespoke designed solutions. The company currently enhances its Safe EMS solution with an optional extra
reporting tool called Impromptu, giving it customisable management information in real time. Safe’s HR and payroll software solution, known as Safe EMS, delivers powerful and reliable up-to-the-minute
information to all levels of your organisation.
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The Eden Project/Sage
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The Eden Project is an educational charity that operates the world famous visitor attraction housing plants from all over
the globe, near St Austell in Cornwall. Set up in 2001, it’s not only responsible for the world’s largest greenhouse, but
also runs a variety of community projects. The site attracts over 1 million visitors and generates a turnover of around
£20 million per year. The Eden Project employs 400 core staff, rising to 700 at the peak of the tourist season. The Eden Project’s people development team use software from Sage to help manage all their people, and employees
and line managers use a self-service module to control all their own information. Just as the Eden Project continues to grow, the people development team are always looking for ways to improve their
processes and develop how they work with their software. Strategic decision making has become a key part of their
function, thanks in part to the time and resources they save by using the self-service module.
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SOFGEN/Cascade HR
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SOFGEN is a niche consultancy specialising in private, commercial and retail banking. The group was founded in
Geneva in 1999 and now operates globally with main offices in Geneva, Chennai, Singapore, London and New York.
The company has expanded from 120 employees in 2007 to over 300 today and operates with a 12-strong global HR
team. SOFGEN needed a new HR system that would streamline processes
and provide powerful functionality for disparate users across the globe. Cascade rose to the challenge and using a
consultative and flexible approach developed a system that brought immediate and ongoing benefits to SOFGEN. SOFGEN is saving 3,000 hours per
annum thanks to Cascade’s .NET HR system.
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Euro Garages/Access Select
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Euro Garages is the UK’s fastest-growing forecourt operator and one of the sector’s largest independents, employing
nearly 1,000 staff across 84 sites in the North of England and Midlands. Working closely with corporate partners
including Burger King, Spar and Starbucks, the company is driven to provide quality, convenience and customer
service. Euro Garages was founded in 2001 by the Issa family with the acquisition of a single forecourt site in Bury, Lancashire.
Since then, it has acquired an average of 10 sites each year, making it one of the UK’s fastest growing operators. Users of a payroll bureau since formation, the company sought greater control and flexibility through an integrated
system. Already long-time users of Access Dimensions, Euro Garages made an appointment to view Access’ integrated payroll
solution, Access SelectPay. Following a “very professional product demonstration” Euro Garages’ stakeholders decided that Access
SelectPay would be a sound investment.
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Punter Southall Group/Cascade HR
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Punter Southall Group is made up of several companies working in the
financial services sector. The group’s main business is in providing
actuarial and pension administration advice. In addition, the group is also
involved in providing client employee benefits consultancy and
investment consultancy to both companies and high net worth
individuals.
The group employs around 700 predominately professional staff across 11 locations throughout the UK. Before implementing the latest Cascade .NET product, Punter was using a Cascade legacy product called Sense.
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A J Bell/Access Select
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With assets under administration exceeding £11 billion and one of the fastest growing businesses in its sector, A J Bell
is the largest privately owned provider of self-administered pension (SIPP) and stockbroking services in the UK. A J Bell
has won multiple SIPP industry awards, successes that have been achieved through the sheer hard work of its
employees. A J Bell purchased and
implemented the Insight version of SelectHR in 2006. In June 2007 A J Bell altered its management structure and doubled the number of managers. It really needed its HR
system to keep up with it, so implementing SelectHR Web Edition became a priority in 2008 as the need for more flexibility became apparent.
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Rentokil Initial/Vizual Business Tools – exclusive interview
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Rentokil Initial is one of the largest business services companies in the world, operating in Europe, North America, Asia-
Pacific and Africa. It has over 78,000 staff in around 50 countries.
Rentokil Initial’s success and reputation is based on providing high levels of customer care utilising technically advanced
services and products. Its team of R&D scientists and technologists help keep it at the forefront of technical developments
across its operations. The company wanted to move to a more consistent and integrated business model. It evaluated the marketplace and chose HR.net Enterprise from Vizual Business Tools because of its flexibility and configurability.
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Anglian Windows/Safe Computing
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Anglian Windows was first established in 1966 when it opened its first
factory unit in Norwich and subsequently its first high-street showroom in
Ipswich in 1969 – at the time it was a revolutionary concept to encourage
the public to view the products personally and discuss their needs.
Anglian Windows’ high-quality, service-based approach has since
reached all the corners of the UK, helping millions of customers. The
company has an annual turnover of £250 million – and a key strategy to
ensure that it stays ahead of the competition is a continual programme
of research and development with ‘state-of-the-art’ manufacturing plants
and an improving product range. Anglian wanted an HR and payroll system that was dynamic and flexible enough to
adapt to both its current and future requirements. After reviewing its options it chose to take the Safe EMS and Payroll
product from Safe Computing.
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Bangor University/Agresso
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Bangor University is based in north-west Wales and has around 2,000 staff and 500 casual workers who are paid
through Agresso’s HR and payroll solution. The key objective behind implementing the new system was to integrate
HR, payroll and finance across the organisation, and this has been successfully achieved and is already delivering
benefits. Bangor chose Agresso because it was keen to integrate HR, payroll and finance. The finance system was due for
replacement within 12 months which presented a good opportunity to look at integrating all three functions.
The Agresso product suited Bangor’s needs because of the inherent flexibility and scalability and its ability to respond
quickly to organisational change – with this in mind Bangor knew it would be able to support the university for years to
come.
The Agresso implementation coincided with the introduction of the Framework Agreement across the entire higher
education sector which required a complete change to pay and grading structures.
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Southampton City Council/Capita – exclusive interview
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Southampton is recognised as a leading commercial, cultural and retail centre on the south coast. It is a unitary authority
with a population of around 230,000 and Southampton City Council employs approximately 10,000 staff.
Its stated aim is to transform its services to be as efficient as possible in order to meet the needs of its citizens. To drive
this, the council has formed an outsourcing partnership with Capita covering many of its services, including HR and IT.
The outsourcing contract stipulates that the services will remain in Southampton and not be delivered from any other
location. To achieve this, Capita is developing a modern six-storey office building, opposite the civic centre, as a regional
business centre from which to deliver the services. The new building will provide accommodation for both council and
Capita staff.
The hope is that other councils will join with Southampton, to make this a regional hub and be a centre for expertise and
efficiency. To facilitate this, a framework agreement is in place with Capita to allow other councils to take some of the
services – such as payroll or IT – without having to go through the time-consuming OJEU (Official Journal of the European
Union) notice.
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Shelter/MidlandHR – exclusive interview
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Shelter is the largest housing aid charity in the world,
helping more than 170,000 homeless and badly housed
people in England and Scotland every year. The charity has
a turnover of £43 million and employs over 1,000 staff and
volunteers between its campaigning and advocacy
organisation and its retail arm, which runs 100 shops across
the UK. As a charity, it is incumbent on Shelter to spend as little as possible on administration costs while still delivering a goodquality
service to its employees consistent with its image as a high-profile, professional organisation. As a caring employer,
Shelter also aims to provide excellent HR and payroll services but it needs these to be as efficient as possible. Shelter liked the look and feel of MidlandHR’s Trent and it ticked all the right
boxes as far as function went.
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