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CRM Software, Contact Centre & Marketing Software

Requirement (Vendor count)
Only those companies with audited details and a full Evaluation report are included in the browse results
Call Accounting and Management (13)
Market Research and Surveys (14)
Call Processing (11)
Marketing Databases (23)
Campaign Management (22)
Media Asset Management (4)
CDI/CIM/Customer Databases (19)
Online Customer Support (22)
Channel Management (24)
Order Processing (14)
Circulation/Subscriptions (15)
Point of Sale Systems (3)
Competitor Tracking (19)
Predictive Analytics (8)
Contact Management (29)
Predictive Dialling (4)
Contact/Call Centre Management (22)
Product Configurators (9)
Customer Analytics (23)
Response Measurement (19)
Customer Experience Management (CEM) (21)
Revenue and Pricing Management (17)
Customer Relationship Management (28)
Sales Analysis and Reporting (24)
Customer Services Systems (28)
Sales and Marketing Management (24)
Email Campaign Management (23)
Salesforce Automation (SFA) (22)
Enterprise Marketing Automation (21)
Scheduling (19)
Geographical Information Systems (GIS) (4)
Service Dispatch (10)
Helpdesk and Call Management (22)
Service Organisation Management (22)
Interactive Voice Response (IVR/CTI) (8)
Supplier/Partner Management (22)
Lead Management (24)
Telesales (20)
Mailing/Addressing (19)